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Amazing service, quality parts AND people, competitively priced, factory and aftermarket warranty coverage, loaner vehicles
I want to thank Zane Bonwell and the service people for excellent service at Lafontain Chrysler in Lansing. My engine light was on, I took my Ram to Capital Chrysler on the west side of Lansing and was charged $150 bucks to check it on their machine. They told me my Active shutter system shorted out and they could fix it for around $1100.00. Later I took it too Lafontain for an oil change, I told the Service manager Zane Bonwell about it and he had me leave the truck there. $100.00 dollars later and they fixed the wire at the wire harness, ...
Larry, Andrew, & their team were absolutely phenomenal. From start to finish, they were patient, knowledgeable, helpful, & efficient. I have never enjoyed purchasing a vehicle until working with these guys. I will definitely be looking to them for future purchases. Look no further, these are your guys. -Mike Stone
Great dealership excellent people !!! Moustapha Lo is a very professional and honest salesman! Thank you for being Awesome! I absolutely love my new Challenger scat pack!
Above and beyond is always the way I feel when I leave here. 35+ fleet vehicles managed in a first class way! Thank you for treating my employees and vehicles in a great way!
Nikki Wilson is an outstanding service advisor a total pro. Went over and above to take care of me. She’s Awesome and the best.
LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing installed a light bar on my JK Rubicon. The customer service was excellent and everything was done to perfection. They even included a complementary car wash to wash away the winter grimes. Thanks again for your work on my jeep!
The was the best car shopping experience I've had in a long time. Andrea Szymanski was awesome to work with. She was very informative about the Jeep and all the features that came with it. I would recommend her as well as the Dealership to any of my friends looking for a new car.
Completely at ease talking with the staff. They were eager to help, had plenty of information about my vehicle, and were more than willing to figure out a way to make my budget work. Absolutely satisfied with my experience, and would recommend them to anyone.
Our salesperson was professional, courteous, and stellar. I have been leasing for twenty years and this was by far one of the best overall experiences.
Bought my jeep before LaFontaine sold them. I made the purchase in Cheboygan. I have taken my jeep here since my first oil change in 2012. The service staff has always treated me like I have known them for 30 years. One summer day I took my jeep in for an oil change. Doors and top off I figured It would only take a few minutes. When I was informed that the oil filter housing broke it took me a minute to realize my jeep was going to be there for a week. Service Advisor Costel assured me that they would take ...
Aaron and Keith took care of everything that was needed. They fought for the repairs to be warranty work (with success). They provided a loaner vehicle immediately and, once again, made us feel that we are family. Thanks again for everything.